Printer Offline error after Changing Router

You may face this issue if you have connected your printer wirelessly to the router. If you get the Printer Offline error after Changing the Router, proceed with the steps that are given below to fix the issue.

  • Step 1:Uninstall the printer software on your computer and remove all the registry files.
  • Step 2:Download the latest version of the printer driver from the official website of the printer.
  • Step 3:Once you have downloaded the driver, run the installer file, and install it on your computer.
  • Step 4:Choose wireless as your connection type in the installation wizard.
  • Step 5:Go to the Wireless Setup Wizard on the printer to connect it to the wireless network.
  • Step 6:Select your network from the displayed list, enter the password, and get connected to the network.
  • Step 7:If the issue persists, reset the printer to the factory defaults.
  • Step 8:This process changes all the settings on your printer to default factory settings.
  • Step 9:Disconnect the power cable of the printer and connect it after 30 seconds.
  • Step 10:If your printer has the Resume button, press and hold it for about 20 seconds and press the Power button.
  • Step 11:You can now see the LED lights lit up on the printer.
  • Step 12:Make the initial settings on the printer by setting the date and time.
  • Step 13:Restart your router and modem to resolve the issue.
  • Step 14:Try connecting the router and printer using a wired connection.
  • Step 15:If you can’t connect the printer over a network, check whether there is any connection issue with your Internet Service Provider.
  • Step 16:Go to the Control Panel window of your computer from the Start menu.
  • Step 17:Select the Devices and Printers section.
  • Step 18:Right-click on your printer icon and select See what’s printing.
  • Step 19:Click the Printer tab and make sure that the Printer Offline option is not selected.
  • Step 20:Select the Set As Default Printer option to resolve the issue.
  • Click the Call button provided on this web page to get remote assistance to fix Printer Offline error after Changing the Router