- Step 1:First, check if you are able to access the Internet can be accessed from other devices such as mobiles and tablets.
- Step 2:If you are unable to connect the internet using other devices as well, the problem lies with your modem. Contact your ISP and get the issue fixed.
- Step 3:If you can connect your other devices to the Internet, then there must be a problem with your device and its Wi-Fi adapter.
- Step 4:Try restarting your device. Check if you are able to connect to the Internet.
- Step 5:If the issue persists, reboot your device, modem, and router individually.
- Step 6:Try troubleshooting the connection from your device. For Windows computer, launch the Windows Network Troubleshooter and run it to fix the network issues.
- Step 7:You can access the in-built network troubleshooting tool on Windows 7 by selecting Start menu Control Panel Troubleshooting Network and internet Network Connections.
- Step 8:For Windows 10, select Settings Network & Internet Status Network troubleshooter.
- Step 9:After accessing the network troubleshooter, follow the on-screen commands to fix the network errors.
- Step 10:If the problem persists, check if there is an IP address conflict.
- Step 11:Sometimes, an outdated network driver can also cause trouble. Open Device Manager and select your Network name under Network adapters.
- Step 12:Choose the Update Network Driver option. You can either download the update and install it or use the automatic update search feature.
- Step 13:Try running the Command Prompt on your Windows when you have no internet access.
- Step 14:Navigate to the Start menu and type 'cmd' in the search box.
- Step 15:Give a right-click on the Command Prompt and select Run it as administrator.
- Step 16:Type 'netsh winsock reset' command and press Enter.
- Step 17:Type 'netsh int ip reset' and press the Enter key.
- Step 18:It will reset some of the files that Windows keeps to access the internet connection.
- Step 19:If the above command does not resolve the issue, then type 'ipconfig / release' command in the command prompt window and press enter.
- Step 20:Type 'ipconfig / renew' and press Enter.
- Step 21:Type 'ipconfig / flushdns' and press the Enter key.
- Step 22:This command will refresh your DNS settings and removes the cache files.
- Step 23:Resetting your network will remove all your system network adapters and make the settings to its default functions.
- Step 24:You can reset your network settings by choosing Settings Network & Internet Status Network reset Reset now. Restart your PC.
- Step 25:You can get help from our technical experts if you are not able to resolve the issue.