To resolve the Netgear router upgrade failed problem, refer to the troubleshooting steps given below.
- STEP : 1 Check if thepower cable connected to the Netgear router and a wall outlet is secure.
- STEP : 2
If not, disconnect the power cable from the Netgear router and connect it again later.
- STEP : 3
Make sure to disable any third-party security software on your computer that you have used to upgrade the Netgear router.
- STEP : 4
The computer should be free from the virus.
- STEP : 5
Once done, follow the steps to manually upgrade the Netgear router.
- STEP : 6
Check if you have connected the Netgear router to the computer using an Ethernet cable.
- STEP : 7
Launch the default web browser on the computer, visit the official Netgear website, and search for the model name of your Netgear router.
- STEP : 8
Navigate to the Downloads tab, select the firmware version that you want to download, and click the Download option.
- STEP : 9
The downloaded zip file is saved in the Downloads folder. Go to the Downloads folder and unzip the downloaded file if necessary.
- STEP : 10
Navigate to the new tab on the web browser, type the Netgear router’s IP address, and press the Enter key.
- STEP : 11
The login page of the Netgear router will appear on the screen.
- STEP : 12
Now, you have to provide the correct credentials to access the web-based setup page of the Netgear router.
- STEP : 14
For most of the Netgear router models, the username is admin by default.
- STEP : 15
The Netgear router’s default password is password.
- STEP : 16
If you change the password of the Netgear router, enter the new one to log in to the web-based setup page.
- STEP : 17
Click the Advanced option and then select the Administration or Settings option,followed by the Administration option.
- STEP : 18
Click the Firmware Update or Router Update option.
- STEP : 19
Click the Browse or Choose File option to select the downloaded firmware file.
- STEP : 20
Note: The firmware file of the Netgear router ends with .img or .chk.
- STEP : 21
Once you click the Upload button, the firmware of the Netgear router starts to upgrade.
- STEP : 22
This might take up to a maximum of two minutes. Do not interrupt the firmware upgrade process.
- STEP : 23
After the firmware upgrade process gets over,the Netgear router restarts automatically.
- STEP : 24
Check if the issue has been If not, click the Call button provided on this web page.
- STEP : 25
Our technical experts will provide assistance in resolving the Netgear router firmware upgrade failed problem.