SAMSUNG SMART TV WON'T CONNECT TO ROUTER

Samsung smart tv won't connect to router issue can be resolved easily. To know how, read and proceed with the guided instructions given below.

  • Step 1:Before you perform advanced troubleshooting instructions, first, check if your router is turned ON.
  • Step 2:If yes, check if you have entered the network settings correctly.
  • Step 3:If the network settings are correct and the Samsung Smart TV not connected to the router issue persists, then try the wired connection setup.
  • Step 4:Connect the Samsung TV to the router using an Ethernet cable.
  • Step 5:Now, check if your Samsung TV is online.
  • Step 6:If the Samsung TV remains offline, reboot your router.
  • Step 7:After rebooting the router, locate and press the WPS button on it.
  • Step 8:The reboot process will fix Samsung smart tv won't connect to router issues,
  • Step 9:If it does not work, check if there is a firmware update available for your Samsung TV.
  • Step 10:If yes, perform the firmware update and then check if the issue has been resolved.
  • Step 11:To get more remote assistance in fixing the Samsung Smart TV not connecting to the router issue, contact our technical support team.

Samsung Smart Tv Connected To My Wireless Router But Not Internet

Even after your Samsung Smart TV is connected to a wireless router successfully, if an error message stating No Internet displays on the TV’s screen, then follow the Samsung smart tv won't connect to router troubleshooting instructions given below.

  • Step 1:First, try to restart your modem and wireless router.
  • Step 2:Unplug the modem and wireless router from the power source.
  • Step 3:Wait for a few seconds or minutes and then reconnect them to the power source.
  • Step 4:Check if the above method resolved the Samsung smart tv connected to my wireless router but not internet issue.
  • Step 5:If not, reset your Samsung TV.
  • Step 6:Unplug the power cable connecting the Samsung TV and wall outlet.
  • Step 7:Let the TV remain disconnected for 10 minutes.
  • Step 8:After 10 minutes, reconnect the Samsung TV to the wall outlet to solve Samsung smart tv won't connect to router.
  • Step 9:Perform the reset process by following the instructions given below.
  • Step 10:On your Samsung TV’s remote, press the Menu button available on its control panel.
  • Step 11:Now the Menu list will appear on the screen.
  • Step 12:Select Support --> Self Diagnosis --> Reset.
  • Step 13:Make sure to press the Enter button whenever required during the reset process.
  • Step 14:Now the Enter your password window will open.
  • Step 15:Enter your Security PIN in the given fields to solve Samsung smart tv connected to my wireless router but not internet.
  • Step 16:If you haven’t set the Security PIN, then enter the default PIN for the Samsung TV.
  • Step 17:The default PIN of Samsung TV is 0000.
  • Step 18:As soon as you enter the security PIN, a confirmation screen will appear on the screen.
  • Step 19:Select the Yes option. There is a chance for the TV to restart during the reset process.
  • Step 20:Once the reset is done, set your preferences and then check if the Samsung smart tv won't connect to router issue is resolved.

Samsung Tv Cannot Connect To Wireless Router

If your Samsung TV cannot connect to wireless router, then perform the Samsung smart tv won't connect to router troubleshooting instructions given below.

  • Step 1:First, check your network settings. 
  • Step 2:Make sure that the SSID option can be selected, and the IP address, subnet mask, gateway, and other options are visible.
  • Step 3:If not, check if there is a new software update available for your Samsung TV.
  • Step 4:To check it, insert a USB drive into your Samsung TV.
  • Step 5:Select SYSTEM --> UPDATE.
  • Step 6:If an update is available, then it begins to install automatically.
  • Step 7:Wait for your Samsung TV’s software to update.
  • Step 8:Once the update is done, set the network settings by following the on-screen instructions.
  • Step 9:After setting the network settings correctly, check if the Samsung TV cannot connect to wireless router issue is resolved.
  • Step 10:If not, check if your wireless router is turned ON.
  • Step 11:If the wireless router is turned OFF, turn it ON and then check if the issue is resolved.
  • Step 12:To get more remote assistance to solve Samsung smart tv won't connect to router issue, click the Call button available on this screen.